How do I place an order?

We provide a simple step-by-step guide on how to place your order.

  1. Browse for the products you want in our shop and add them to your cart.
  2. You can make edits to your cart, apply a coupon, redeem points, and choose a shipping option on the “View Cart” page.
  3. When you are ready to checkout, click on the “Proceed to Checkout” button.

After you have entered and reviewed the information, click on the”Place Order” button.

  1. At the checkout confirmation page, you will see your invoice with the order number and payment instructions. We also send your invoice via email with payment instructions.
  2. Carefully follow the instructions to send your payment to us by Cryptocurrency.
  3. Once we accept your payment, you will receive an email informing you that we have received your payment and that your order is ready to be packaged for delivery. (We prepare orders within 24 business hours of receiving payments)
  4. After we prepare your order, you will receive an email with your tracking link. Please allow up to 24-48 hours for your tracking number to update on USPS, FedEX or DHL website.

What happens if I don’t receive my package?

Orders With Shipping Insurance

If you added shipping insurance to your order and have not received your package after three business days past the expected delivery date, please contact us. We will open an investigation with the courier service, which takes approximately two to three weeks to complete. If courier concludes that your package is deemed undeliverable or lost, we will resend a one-time replacement package.

Orders Without Shipping Insurance

If you did not add shipping insurance to your order and have not received your package after three business days past the expected delivery date, please contact us. We will open a ticket with the courier, which takes approximately two to three weeks to complete. If they locate your package, they will re-ship it to you at no extra cost. If the courier deems your parcel as “unrecoverable,” we do not offer refunds or resends.

 

How do I edit or cancel my order?

You cannot edit an order after you place it, e.g., products, shipping address, and coupons. Please make a new order and email info@baysidepsychedelics.com, including your old order number in the subject line and a request to cancel it in the body of the email.

NOTE: We cancel all pending orders without payment after 2 days.

Currently, we Zelle, CashApp, Credit Cards, Apple Pay ( For US based clients) However, Crypto-Currency is our most preferred and recommended form of payment.

 

How is my order packaged?

We package all orders in vacuum-sealed odour proof bags. We guarantee maximum privacy and protection with no indication of what is inside

 

How long does shipping Take?

Orders are typically delivered in 6H – 48H depending on where you are located, but can be up to 5 or more business days for some locations.

 

We will try our very best to solve your issue as quickly as possible. Please email us at info@baysidepsychedelics.com within 24 hours, providing the details below:

  • Your order number
  • Description of what product(s) are missing and the product(s) you received
  • A clear picture or video of your whole order that you received

 

We only have an e-commerce website and do not have a physical storefront location to pick up orders.

 

On the Checkout Confirmation page, we provide you with crypto payment instructions and an invoice by email containing these details. Please follow the payment directions carefully and do not include any special requests or weed-related terms in your payment. If done incorrectly, we will not be able to accept your payment.

 

Do you ship outside of the UK?

Yes, we do ship out of the UK. We provide shipping in the US, Canada, UK and Australia.

 

Where can I find my tracking number?

We will send your tracking number via e-mail once we prepare your order. Please allow up to 3 hours for your tracking to update on courier service website. After placing an order

 

What if I received a damaged or defective product?

Please email us at info@baysidepsychedelics.com within 24 hours, providing the details below:

  • your order number
  • Details of the damaged or defective product
  • A clear picture or video of the damaged or defective product(s)

 

Bayside Psychedelics LLC take pride in offering you the best quality of products. If you feel unhappy with the product(s) you received, please e-mail us at info@baysidepsychedelics.com within 14 days of receiving your order with the details below:
  • Order number associated with the product
  • Description of the product that you are not satisfied with
  • A clear picture or video of the damaged or defective product

 

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